Information Collection and Use
Energy Release LLC is the sole owner of the information collected on this site. Energy Release LLC will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Order
To order Energy Release products online, Energy Release LLC requests information from the user on the order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If Energy Release LLC has trouble processing an order, this contact information is used to get in touch with the user.
Log Files
Energy Release LLC uses IP addresses to analyze user's trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Links
This Web site contains links to other sites. Please be aware that Energy Release LLC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys, Contests and Free Offers
From time-to-time our site requests information from users via surveys, contests or free offers. Participation in these surveys, contests and free offers is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), demographic information (such as zip code, age level), and market relevant questions (such as how often you change your oil, and where you usually purchase automotive parts). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. These employees terminals are kept secure via a password-protected screen-saver. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked door.
If you have any questions about the security at our website, you can send an email to info@energyrelease.com.
Site Update Announcements and Special Offers
Established users of energyrelease.com will occasionally receive information on products, services, special offers, and site update announcements via email. However, this information will only be dispersed to users who have granted Energy Release LLC permission to distribute such information to them. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing our Customer Support at info@energyrelease.com. [Some sites may also provide telephone or postal mail options for updating or correcting personal information].
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.